
11What to do if …
4. Rub the appliance dry using a clean cloth.
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialized shops
3 Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
3 Scratches or dark stains on the glass ceramic that cannot be removed do not however
affect the functioning of the appliance.
What to do if …
Remove
Type of dirt
immedi-
ately
when the appliance has
cooled down
using
sugar, food containing sugar yes ---
a scraper*
plastics, tin foil yes ---
limescale and water rings --- yes
cleaner for glass ceram-
ic or stainless steel*
fat splashes --- yes
shiny metallic discolouration --- yes
Problem Possible cause Remedy
The cooking zones are not
functioning
The desired heat setting is not
set
Set heat setting
The fuse in the house’s electri-
cal wiring (fuse box) has been
tripped.
Check the fuses.
If the fuses trip repeatedly,
please call an authorised elec-
trician.
The child safety device is
switched on.
is lit
Switching off the child safty
device (see section “Child safe-
ty device” in the hob user
manual)
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is there-
fore not hot
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
Display is switching between
two heat settings
Power management is reduc-
ing the power of this cooking
zone
See the section “Switching the
power function on and off”
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